Hypercare Status - Canada

[CA Region Only] Intermittent Slowdown Issue

We have developed a fix for the issue, and it is currently undergoing validation and testing.

Pending successful testing, deployment to production is targeted for tonight. Mitigation measures remain in place to maintain service stability, and we will share our next update when the fix is released.

Oct 22, 2026 5:47 PM EDT · Monitoring

We have developed a fix for the issue, and it is currently undergoing validation and testing.
Pending successful testing, deployment to production is targeted for tonight. Mitigation measures remain in place to maintain service stability, and we will share our next update when the fix is released.
Oct 22, 2026 12:34 PM EDT · Monitoring

The services are recovered. We have identified the potential cause for the downtime, and the engineers are actively working on applying a patch.
Oct 22, 2026 12:26 PM EDT · Investigating

Services should be recovering now. We're investigating the root cause for the downtime.

Impacted: Messaging - Canadian Region, Viewing Who is On-Call - Canadian Region, Login and Single Sign On - Canadian Region, +7 more

System Status

Jul 9, 1905 - Oct 6, 1905

Messaging - Canadian Region

· --% uptime

Jul 9, 1905

Oct 6, 1905

Viewing Who is On-Call - Canadian Region

· --% uptime

Jul 9, 1905

Oct 6, 1905

Login and Single Sign On - Canadian Region

· --% uptime

Jul 9, 1905

Oct 6, 1905

Notifications and Real-Time Syncing - Canadian Region

· --% uptime

Jul 9, 1905

Oct 6, 1905

File Attachments - Canadian Region

· --% uptime

Jul 9, 1905

Oct 6, 1905

Virtual Pager - Canadian Region

· --% uptime

Jul 9, 1905

Oct 6, 1905

Code Teams - Canadian Region

· --% uptime

Jul 9, 1905

Oct 6, 1905

Administration and Scheduling - Canadian Region

· --% uptime

Jul 9, 1905

Oct 6, 1905

Self-serve Scheduling - Canadian Region

· --% uptime

Jul 9, 1905

Oct 6, 1905

API & Integrations - Canadian Region

· --% uptime

Jul 9, 1905

Oct 6, 1905

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Incident history