Hypercare Status - Canada

[CA Region Only] Intermittent Slowdown Issue

We have developed a fix for the issue, and it is currently undergoing validation and testing.

Pending successful testing, deployment to production is targeted for tonight. Mitigation measures remain in place to maintain service stability, and we will share our next update when the fix is released.

Oct 22, 2026 5:47 PM EDT · Monitoring

We have developed a fix for the issue, and it is currently undergoing validation and testing.
Pending successful testing, deployment to production is targeted for tonight. Mitigation measures remain in place to maintain service stability, and we will share our next update when the fix is released.
Oct 22, 2026 12:34 PM EDT · Monitoring

The services are recovered. We have identified the potential cause for the downtime, and the engineers are actively working on applying a patch.
Oct 22, 2026 12:26 PM EDT · Investigating

Services should be recovering now. We're investigating the root cause for the downtime.

Impacted: Messaging - Canadian Region, Viewing Who is On-Call - Canadian Region, Login and Single Sign On - Canadian Region, +7 more

System Status

Jan 5, 1906 - Apr 4, 1906

Messaging - Canadian Region

· --% uptime

Jan 5, 1906

Apr 4, 1906

Viewing Who is On-Call - Canadian Region

· --% uptime

Jan 5, 1906

Apr 4, 1906

Login and Single Sign On - Canadian Region

· --% uptime

Jan 5, 1906

Apr 4, 1906

Notifications and Real-Time Syncing - Canadian Region

· --% uptime

Jan 5, 1906

Apr 4, 1906

File Attachments - Canadian Region

· --% uptime

Jan 5, 1906

Apr 4, 1906

Virtual Pager - Canadian Region

· --% uptime

Jan 5, 1906

Apr 4, 1906

Code Teams - Canadian Region

· --% uptime

Jan 5, 1906

Apr 4, 1906

Administration and Scheduling - Canadian Region

· --% uptime

Jan 5, 1906

Apr 4, 1906

Self-serve Scheduling - Canadian Region

· --% uptime

Jan 5, 1906

Apr 4, 1906

API & Integrations - Canadian Region

· --% uptime

Jan 5, 1906

Apr 4, 1906

Loading components…

Incident history