Hypercare Status - Canada
[CA Region] Intermittent slowdowns to Hypercare services
The issue impacting Hypercare services has been identified. A fix has been deployed and services have stabilized. Our team is continuing to monitor the situation to ensure performance remains steady.
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Oct 16, 2026 5:48 PM EDT · Monitoring
The issue impacting Hypercare services has been identified. A fix has been deployed and services have stabilized. Our team is continuing to monitor the situation to ensure performance remains steady.
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Oct 15, 2026 5:31 PM EDT · Investigating
We have deployed additional telemetry to investigate the root cause and are monitoring incoming data. We will share another update as soon as we have more information.
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Oct 15, 2026 2:45 PM EDT · Investigating
We have restored the service and closely monitoring the service performance. We're investigating the root cause for the slowdowns.
Impacted:
Messaging - Canadian Region, Viewing Who is On-Call - Canadian Region, Login and Single Sign On - Canadian Region,
+7 more
Messaging - Canadian Region
· --% uptime
Oct 9, 1939
Jan 6, 1940
Viewing Who is On-Call - Canadian Region
· --% uptime
Oct 9, 1939
Jan 6, 1940
Login and Single Sign On - Canadian Region
· --% uptime
Oct 9, 1939
Jan 6, 1940
Notifications and Real-Time Syncing - Canadian Region
· --% uptime
Oct 9, 1939
Jan 6, 1940
File Attachments - Canadian Region
· --% uptime
Oct 9, 1939
Jan 6, 1940
Virtual Pager - Canadian Region
· --% uptime
Oct 9, 1939
Jan 6, 1940
Code Teams - Canadian Region
· --% uptime
Oct 9, 1939
Jan 6, 1940
Administration and Scheduling - Canadian Region
· --% uptime
Oct 9, 1939
Jan 6, 1940
Self-serve Scheduling - Canadian Region
· --% uptime
Oct 9, 1939
Jan 6, 1940
API & Integrations - Canadian Region
· --% uptime
Oct 9, 1939
Jan 6, 1940
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