Hypercare Status - Canada

Hypercare Status - Canada

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Incident history

Sep 2024 - Nov 2024

November 2024

Nov 20

3:14 PM - Dec 3 12:29 PM EST (12d 21h 14min duration)

[CA & US Region] Users being logged out of Hypercare app

Updates to our iOS app on November 20, 2024 have addressed the issue of Users being logged out from the Hypercare app. Users are being encouraged to ensure their iOS app is updated to version 18.3.16 or later.

4 updates
Impacted:
Notifications and Real-Time Syncing - Canadian Region

October 2024

No incidents reported

September 2024

Sep 26

9:58 AM - 10:35 AM EDT (36min duration)

[CA & US Region] Delays in notification delivery

The incident has been resolved.

3 updates
Impacted:
Notifications and Real-Time Syncing - Canadian Region