Hypercare Status - Canada

Hypercare Status - Canada

Back
Feb 14, 2026 12:00 AM EST

[CA Region only] Push Notification Delivery Issues

Updates

  • Feb 14, 2026 12:00 AM EST

    Between 00:00 and 02:00 AM EST on February 14, users in our Canadian region experienced an interruption with Hypercare’s push notification services. During this window, messages were successfully delivered to the intended recipient, however, real-time alerts (push notifications) were not being sent to iOS and Android devices.
    Hypercare recognized the issue at 01:44 AM and the root cause was identified at 1:58 AM. A technical fix was applied and notification services were fully restored by 02:00 AM.

    Resolved