Hypercare Status - Canada

Hypercare Status - Canada

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Sep 16, 2019 11:42 AM EDT

Degraded performance for iPhone notifications

Impacted:
Notifications and Real-Time Syncing - Canadian Region

Updates

  • Sep 16, 2019 3:28 PM EDT

    This incident has been resolved. We have made infrastructure changes to ensure that notifications are more reliable moving forward.

    Resolved
  • Sep 16, 2019 11:42 AM EDT (3 hours and 46 minutes earlier)

    We have identified the issue which was not purely a client facing issue. Currently, we are shipping out a fix on the backend. We will continue to monitor the fix to ensure a successful delivery.

    Identified