Hypercare Status - Canada

Hypercare Status - Canada

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May 29, 2026 11:27 AM EDT

[CA Region only] Multimedia Upload Failure

Impacted:
Virtual Pager - Canadian Region
File Attachments - Canadian Region

Updates

  • May 29, 2026 12:41 PM EDT

    This incident has been resolved.

    Resolved
  • May 29, 2026 12:17 PM EDT (24 minutes earlier)

    The incident is resolved.

    Monitoring
  • May 29, 2026 11:49 AM EDT (27 minutes earlier)

    A fix has been implemented and file upload is operational.

    Monitoring
  • May 29, 2026 11:39 AM EDT (10 minutes earlier)

    We have identified the issue and working on a fix.

    Identified
  • May 29, 2026 11:27 AM EDT (11 minutes earlier)

    We identified an issue with file attachment uploads on the Hypercare platform in the Canada region. We're currently investigating the issue.

    Investigating