Hypercare Status - Canada

Hypercare Status - Canada

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May 26, 2026 6:51 PM EDT

[CA Region] Scheduled Maintenance Notice - May 27, 2026 (10:30 – 10:45 PM ET)

Impacted:
Messaging - Canadian Region
Login and Single Sign On - Canadian Region
Viewing Who is On-Call - Canadian Region
API & Integrations - Canadian Region
Self-serve Scheduling - Canadian Region
Notifications and Real-Time Syncing - Canadian Region
Virtual Pager - Canadian Region
Code Teams - Canadian Region
Administration and Scheduling - Canadian Region
File Attachments - Canadian Region

Updates

  • May 27, 2026 10:46 PM EDT

    The scheduled maintenance has been completed.

    Completed
  • May 27, 2026 10:30 PM EDT (16 minutes earlier)

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

    In Progress
  • May 26, 2026 6:51 PM EDT (1 day, 3 hours, and 38 minutes earlier)

    What to expect:
    During the deployment, users may experience up to 60 seconds in which Hypercare will be out of service. Users actively using Hypercare may experience a blank or flickering screen. If users run into such issues on the web platform, they should refresh the page. If users run into such issues on the iOS or Android, the user should close the application (not just background it) and reopen.

    Date: May 27, 2026 (Wednesday)
    Start Time: 22:30 ET | 19:30 PDT
    End Time: 22:45 ET | 19:45 PDT

    If you have any questions or require assistance, please reach out to your Customer Success Manager or contact our support team at support@hypercare.com.

    Maintenance will begin as scheduled in 60 minutes.

    Scheduled