Hypercare Status - Canada

Hypercare Status - Canada

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Jul 27, 2026 11:48 AM EDT Resolved after 10d

Resolved - Inconsistent Web Push Notifications

Impacted:
Notifications and Real-Time Syncing - Canadian Region

Updates

  • Aug 6, 2026 12:44 PM EDT

    We have not observed the inconsistency in web push notification since the fix is released. The incident is resolved.

    Resolved
  • Aug 4, 2026 10:32 PM EDT (1 day, 14 hours, and 11 minutes earlier)

    A fix has been released. The team will continue to monitor for inconsistencies in web client push notifications.

    Monitoring
  • Jul 28, 2026 2:12 PM EDT (1 week, 8 hours, and 20 minutes earlier)

    We have identified one of the causes of the inconsistent web push notifications, and our engineers are implementing the fix. The fix is now under testing and QA. We will provide an update once available.

    Identified
  • Jul 27, 2026 11:48 AM EDT (1 day, 2 hours, and 23 minutes earlier)

    We are investigating an issue with inconsistent web notifications for notification banners and sounds. Mobile notifications are not impacted.

    Investigating