Hypercare Status - Canada

Hypercare Status - Canada

Back
Oct 30, 2026 6:50 PM EDT Ongoing for 1h 9m

Files and attachments are currently unavailable

Impacted:
File Attachments - Canadian Region

Updates

  • Oct 30, 2026 7:52 PM EDT

    The following features are temporarily unavailable for viewing or download while the upgrade is underway:
    - Photos and videos
    - File attachments
    - Audio files for virtual pagers
    - On-call schedule and report downloads

    Our team is actively working to restore access. We will share the next update as soon as more information is available.

    Identified
  • Oct 30, 2026 6:50 PM EDT (1 hour and 1 minute earlier)

    We are currently disabling files and attachments sent via Hypercare until an urgent upgrade is completed.

    This means any attachments sent via Hypercare will be possible but viewing of these attachments may not be possible until this upgrade completes.

    We will continue to update as the upgrade progresses.

    Investigating