Hypercare Status - Canada

Hypercare Status - Canada

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Jun 1, 2026 9:43 AM EDT

[Canada Region] Service slowdown to Hypercare services

Impacted:
Messaging - Canadian Region
Login and Single Sign On - Canadian Region
Viewing Who is On-Call - Canadian Region
API & Integrations - Canadian Region
Self-serve Scheduling - Canadian Region
Notifications and Real-Time Syncing - Canadian Region
Virtual Pager - Canadian Region
Code Teams - Canadian Region
Administration and Scheduling - Canadian Region
File Attachments - Canadian Region

Updates

  • Jun 1, 2026 12:51 PM EDT

    This incident has been resolved.

    Resolved
  • Jun 1, 2026 10:20 AM EDT (2 hours and 31 minutes earlier)

    All services are operational. We're monitoring the services closely.

    Monitoring
  • Jun 1, 2026 10:03 AM EDT (16 minutes earlier)

    We're seeing slowdown to some Hypercare services. We're looking into the issue.

    Identified
  • Jun 1, 2026 9:43 AM EDT (19 minutes earlier)

    We noticed an intermittent slowdown for Hypercare services in the Canada region at 9:11am. The issue has been identified and implemented a fix. All services are operational as at 9:28am and we're closely monitoring.

    Monitoring