Hypercare Status - Canada

Hypercare Status - Canada

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Mar 4, 2026 3:57 AM EST

[Canada only] Intermittent interruption to push notification service

Impacted:
Notifications and Real-Time Syncing - Canadian Region

Updates

  • Mar 4, 2026 4:57 AM EST

    This incident has been resolved. A postmortem will be posted shortly.

    Resolved
  • Mar 4, 2026 4:30 AM EST (26 minutes earlier)

    The issue has been identified and a fix has been implemented.

    Monitoring
  • Mar 4, 2026 4:24 AM EST (6 minutes earlier)

    We are continuing to investigate an issue with push notifications impacting users in Canada. Users of the Hypercare mobile and web platform are receiving intermittent push notifications. Messages to physical pagers have also been identified as being impacted by this issue.

    Monitoring
  • Mar 4, 2026 3:57 AM EST (26 minutes earlier)

    We are currently investigating an issue with push notifications impacting users in Canada. Push notifications are being reported as delivering intermittently to users of the Hypercare mobile app and web platform.

    Investigating