Hypercare Status - Canada

Hypercare Status - Canada

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Sep 1, 2020 12:00 PM EDT

Degraded performance for push notifications

Impacted:
Notifications and Real-Time Syncing - Canadian Region

Updates

  • Sep 1, 2020 1:00 PM EDT

    Everything seems to be working fully, we were deploying an enhanced version of our notification service which resulted in minor issues with deliverability of push notifications. This was affecting a small portion of our user base.

    Resolved
  • Sep 1, 2020 12:00 PM EDT (1 hour earlier)

    We have a few users finding themselves missing push notifications on our platform. We are investigating to determine whether there is an issue with the platform at all.

    Investigating