Hypercare Status - Canada
Apr 11, 2024 3:50 PM EDT
[CA and US Region] Hypercare platform interrupted service
Impacted:
Messaging - Canadian Region
Login and Single Sign On - Canadian Region
Viewing Who is On-Call - Canadian Region
API & Integrations - Canadian Region
Self-serve Scheduling - Canadian Region
Notifications and Real-Time Syncing - Canadian Region
Virtual Pager - Canadian Region
Code Teams - Canadian Region
Administration and Scheduling - Canadian Region
File Attachments - Canadian Region
Updates
-
Apr 11, 2024 4:21 PM EDT
This incident has been resolved.
Resolved -
Apr 11, 2024 4:10 PM EDT (11 minutes earlier)
US Region services have been recovered. We're closely monitoring the platform.
Monitoring -
Apr 11, 2024 3:58 PM EDT (12 minutes earlier)
Canadian region has been recovered. The team is still recovering the US region.
Identified -
Apr 11, 2024 3:50 PM EDT (8 minutes earlier)
We're currently experiencing a downtime in CA and US region. We're currently investigating the issue.
Investigating