Hypercare Status - Canada

Hypercare Status - Canada

Back
Jan 10, 2026 8:26 PM EST

[CA region only] Push notifications to mobile apps not delivering

Impacted:
Notifications and Real-Time Syncing - Canadian Region

Updates

  • Jan 10, 2026 8:44 PM EST

    This incident has been resolved. A post mortem will be posted shortly.

    Resolved
  • Jan 10, 2026 8:34 PM EST (10 minutes earlier)

    We are continuing to monitor for any further issues.

    Monitoring
  • Jan 10, 2026 8:34 PM EST (11 seconds earlier)

    A fix has been implemented and push notifications are now being delivered. We will continue monitoring to ensure a full resolution.

    Monitoring
  • Jan 10, 2026 8:26 PM EST (7 minutes earlier)

    We are currently investigating alerts that push notifications are not being delivered to mobile app users (iOS and Android). This is only impacting users in Canada. Our engineering team is looking into the root cause, and we will provide an update as soon as we have more information.

    Investigating