Hypercare Status - Canada
Dec 19, 2024 11:49 PM EST
[CA Region only] Unable to Initiate Hypercare Login
Impacted:
Login and Single Sign On - Canadian Region
Virtual Pager - Canadian Region
Updates
-
Dec 20, 2024 12:13 AM EST
This incident is now resolved.
Resolved -
Dec 20, 2024 12:10 AM EST (3 minutes earlier)
The issue has now been resolved. Authentication, integrations, and our virtual pager is behaving as normal. Our team is currently monitoring.
Monitoring -
Dec 20, 2024 12:07 AM EST (2 minutes earlier)
Our team currently has identified the issue and is currently identifying the best path for resolution.
Our team has also identified features that depend on authentication could be affected including virtual pagers and integrations that depend on such.
Identified -
Dec 19, 2024 11:49 PM EST (17 minutes earlier)
There is interruptions on Hypercare new login sessions in CA Region. Users who are logged in already will stay logged in. We're currently investigating the issue.
Investigating