Hypercare Status - Canada

Hypercare Status - Canada

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Sep 27, 2023 3:48 PM EDT

[Canadian Region] Issue code team activations feature

Impacted:
Code Teams - Canadian Region

Updates

  • Sep 27, 2023 5:54 PM EDT

    This incident has been resolved and code team activations are now fully operational. We apologize for the interruption this incident caused and our team will be reaching out with more communications on a debrief of the incident.

    Resolved
  • Sep 27, 2023 5:24 PM EDT (30 minutes earlier)

    We are continuing to monitor for any further issues.

    Monitoring
  • Sep 27, 2023 5:23 PM EDT (1 minute earlier)

    A fix has been implemented and our team will continue monitoring that code team activations are fully operational.

    Monitoring
  • Sep 27, 2023 4:33 PM EDT (50 minutes earlier)

    The issue has been identified and the Engineering team is working on a fix. An outage remains on Code Team Activations.

    Identified
  • Sep 27, 2023 3:48 PM EDT (45 minutes earlier)

    We are currently investigating reports of code team activations currently not being functional. Our Engineering Team is actively investigating the issue. This issue is only impacting users in Canada. All other functionality in the on-call schedules remain operational.

    Investigating