Hypercare Status - Canada

Hypercare Status - Canada

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Feb 19, 2025 7:01 PM EST

Notification delays [CA Region Only]

Impacted:
Notifications and Real-Time Syncing - Canadian Region

Updates

  • Feb 20, 2025 10:11 AM EST

    This incident has been resolved.

    Resolved
  • Feb 19, 2025 7:28 PM EST (14 hours and 43 minutes earlier)

    We are continuing to monitor for any further issues.

    Monitoring
  • Feb 19, 2025 7:08 PM EST (19 minutes earlier)

    Delivery of notifications have resumed normal operations. Our team is continuing the investigation and conducting additional testing.

    Monitoring
  • Feb 19, 2025 7:01 PM EST (6 minutes earlier)

    We are currently investigating reports of Hypercare message notifications experiencing delays in delivery. Our team is actively investigating the issue. This is only affecting users in Canada.

    Investigating