Hypercare Status - Canada

Hypercare Status - Canada

[CA Region Only] Intermittent Slowdown Issue

  • Oct 23, 2026 9:00 AM EDT · Monitoring

    The fix was deployed overnight as planned. We are currently monitoring system stability and performance.

  • Oct 22, 2026 5:47 PM EDT · Monitoring

    We have developed a fix for the issue, and it is currently undergoing validation and testing.

    Pending successful testing, deployment to production is targeted for tonight. Mitigation measures remain in place to maintain service stability, and we will share our next update when the fix is released.

  • Oct 22, 2026 12:34 PM EDT · Monitoring

    The services are recovered. We have identified the potential cause for the downtime, and the engineers are actively working on applying a patch.

Impacted: Messaging - Canadian Region, Viewing Who is On-Call - Canadian Region, Login and Single Sign On - Canadian Region, +7 more

System Status

Feb 5, 1900 - May 5, 1900

Messaging - Canadian Region

· --% uptime
Feb 5, 1900
May 5, 1900

Viewing Who is On-Call - Canadian Region

· --% uptime
Feb 5, 1900
May 5, 1900

Login and Single Sign On - Canadian Region

· --% uptime
Feb 5, 1900
May 5, 1900

Notifications and Real-Time Syncing - Canadian Region

· --% uptime
Feb 5, 1900
May 5, 1900

File Attachments - Canadian Region

· --% uptime
Feb 5, 1900
May 5, 1900

Virtual Pager - Canadian Region

· --% uptime
Feb 5, 1900
May 5, 1900

Code Teams - Canadian Region

· --% uptime
Feb 5, 1900
May 5, 1900

Administration and Scheduling - Canadian Region

· --% uptime
Feb 5, 1900
May 5, 1900

Self-serve Scheduling - Canadian Region

· --% uptime
Feb 5, 1900
May 5, 1900

API & Integrations - Canadian Region

· --% uptime
Feb 5, 1900
May 5, 1900
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Incident history