Hypercare Status - Canada
[CA Region Only] Intermittent Slowdown Issue
The fix was deployed overnight as planned. We are currently monitoring system stability and performance.
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Oct 23, 2026 9:00 AM EDT · Monitoring
The fix was deployed overnight as planned. We are currently monitoring system stability and performance.
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Oct 22, 2026 5:47 PM EDT · Monitoring
We have developed a fix for the issue, and it is currently undergoing validation and testing.
Pending successful testing, deployment to production is targeted for tonight. Mitigation measures remain in place to maintain service stability, and we will share our next update when the fix is released.
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Oct 22, 2026 12:34 PM EDT · Monitoring
The services are recovered. We have identified the potential cause for the downtime, and the engineers are actively working on applying a patch.
Impacted:
Messaging - Canadian Region, Viewing Who is On-Call - Canadian Region, Login and Single Sign On - Canadian Region,
+7 more
Messaging - Canadian Region
· --% uptime
Jan 31, 1901
Apr 30, 1901
Viewing Who is On-Call - Canadian Region
· --% uptime
Jan 31, 1901
Apr 30, 1901
Login and Single Sign On - Canadian Region
· --% uptime
Jan 31, 1901
Apr 30, 1901
Notifications and Real-Time Syncing - Canadian Region
· --% uptime
Jan 31, 1901
Apr 30, 1901
File Attachments - Canadian Region
· --% uptime
Jan 31, 1901
Apr 30, 1901
Virtual Pager - Canadian Region
· --% uptime
Jan 31, 1901
Apr 30, 1901
Code Teams - Canadian Region
· --% uptime
Jan 31, 1901
Apr 30, 1901
Administration and Scheduling - Canadian Region
· --% uptime
Jan 31, 1901
Apr 30, 1901
Self-serve Scheduling - Canadian Region
· --% uptime
Jan 31, 1901
Apr 30, 1901
API & Integrations - Canadian Region
· --% uptime
Jan 31, 1901
Apr 30, 1901
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