Hypercare Status - Canada
[CA Region Only] Intermittent Slowdown Issue
We have developed a fix for the issue, and it is currently undergoing validation and testing.
Pending successful testing, deployment to production is targeted for tonight. Mitigation measures remain in place to maintain service stability, and we will share our next update when the fix is released.
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Oct 22, 2026 5:47 PM EDT · Monitoring
We have developed a fix for the issue, and it is currently undergoing validation and testing.
Pending successful testing, deployment to production is targeted for tonight. Mitigation measures remain in place to maintain service stability, and we will share our next update when the fix is released.
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Oct 22, 2026 12:34 PM EDT · Monitoring
The services are recovered. We have identified the potential cause for the downtime, and the engineers are actively working on applying a patch.
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Oct 22, 2026 12:26 PM EDT · Investigating
Services should be recovering now. We're investigating the root cause for the downtime.