8:22 AM - 11:45 AM EST (3h 23min duration)
[CA and US Region] Virtual Pager Alerts
This incident is resolved.
5:00 AM EDT - Nov 6 2:40 PM EST (8d 10h 40min duration)
Ongoing service interruptions from scheduled maintenance period
All critical Hypercare services have returned to normal operations.
If users are experiencing any technical issues, call 1(877) 379-3533 for immediate assistance or email support@hypercare.com for non-urgent inquiries.
3:00 AM - 5:00 AM EDT (2h duration)
[Canada Region] Scheduled Maintenance Notice - October 29, 2025 (03:01 – 05:00 ET)
The scheduled maintenance has been completed.
6:20 AM - 11:50 AM EDT (5h 30min duration)
[CA Region, Web Portal] User Contact Page Not Loading
The incident is resolved and closing this incident.
4:00 AM - Oct 21 1:33 PM EDT (1d 9h 32min duration)
Login services (US and CA) and notification services (US) interruption
This incident has been resolved.
No incidents reported