Hypercare Status - Canada
Apr 20, 2026 7:04 PM EDT
Intermittent latency / slowdown
Impacted:
Messaging - Canadian Region
Login and Single Sign On - Canadian Region
Viewing Who is On-Call - Canadian Region
Self-serve Scheduling - Canadian Region
Notifications and Real-Time Syncing - Canadian Region
Virtual Pager - Canadian Region
Code Teams - Canadian Region
File Attachments - Canadian Region
Updates
-
Apr 20, 2026 8:27 PM EDT
This incident has been resolved.
Resolved -
Apr 20, 2026 7:09 PM EDT (1 hour and 18 minutes earlier)
We are investigating the root cause of intermittent slowdowns / latency interrupting Hypercare services.
Investigating -
Apr 20, 2026 7:04 PM EDT (5 minutes earlier)
We are monitoring intermittent slowdown / latency in the Hypercare platform on both web and mobile platforms.
Monitoring