Hypercare Status - Canada

Hypercare Status - Canada

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Apr 22, 2026 1:33 AM EDT

[Canadian Region] Scheduled Maintenance Notice - April 22, 2026 (17:12 - 21:12 ET)

Impacted:
Messaging - Canadian Region
Login and Single Sign On - Canadian Region
Viewing Who is On-Call - Canadian Region
API & Integrations - Canadian Region
Self-serve Scheduling - Canadian Region
Notifications and Real-Time Syncing - Canadian Region
Virtual Pager - Canadian Region
Code Teams - Canadian Region
Administration and Scheduling - Canadian Region
File Attachments - Canadian Region

Updates

  • Apr 22, 2026 9:12 PM EDT

    The scheduled maintenance has been completed.

    Completed
  • Apr 22, 2026 5:12 PM EDT (4 hours and 1 second earlier)

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

    In Progress
  • Apr 22, 2026 1:33 AM EDT (15 hours and 38 minutes earlier)

    We have been notified by our cloud provider (Oracle Cloud) of a scheduled maintenance window on the database in the Canadian Region.

    What to expect:
    The maintenance window is scheduled to begin at 17:12 ET and may span up to 4 hours. While the maintenance activity could start at any point during this 4-hour window, our internal assessment indicates that actual service impact is expected to be limited to a 30-minute period. During this time, users might experience a brief interruption lasting less than 60 seconds.

    Date: April 22, 2026 (Wednesday)
    Start Time: 17:12 ET | 14:12 PDT
    End Time: 21:12 ET | 18:12 PDT

    If you have any questions or require assistance, please reach out to your Customer Success Manager or contact our support team at support@hypercare.com.

    Thank you,
    Hypercare Team

    Maintenance will begin as scheduled in 60 minutes.

    Scheduled