Hypercare Status - Canada

Hypercare Status - Canada

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Dec 23, 2022 12:48 PM EST

Inbound Call Failures from a Subset of Numbers From Bell Network in Canada.

Updates

  • Dec 24, 2022 12:56 PM EST

    This incident has been resolved.

    Resolved
  • Dec 24, 2022 12:55 PM EST (1 minute earlier)

    The issue affecting inbound calls from a subset of Bell Canada phone numbers has been resolved by our third party provider, Twilio, and the service is functioning normally at this time.

    Monitoring
  • Dec 23, 2022 12:48 PM EST (1 day and 7 minutes earlier)

    Hypercare's virtual pager may not work when a caller attempts to call a Hypercare virtual pager from a subset of Bell phone numbers. This is due to an issue experienced by our third party provider, Twilio, and is currently under investigation. We will provide further updates when they become available.

    Investigating