1:22 PM - Oct 24 4:57 PM EDT (57d 3h 35min duration)
[CA & US Region] Android only - Inconsistent Notifications
We've been monitoring the notifications and confirmed that the incident has been resolved.
12:00 AM - 2:00 AM EDT (2h duration)
The scheduled maintenance has been completed.
10:52 PM - 10:57 PM EDT (5min duration)
[US and Canada Regions] Virtual Paging Service Interruption
The issue has been resolved
4:25 PM - 4:53 PM EDT (27min duration)
[CA & US Region] Login flow is not functioning as expected
The fix is deployed and users with SSO should be able to login now.
4:59 PM - 6:25 PM EDT (1h 25min duration)
[CA & US Region] Admin Portal - User invitation flow is not functioning as expected
This incident has been resolved.
1:44 PM - 4:31 PM EDT (2h 47min duration)
[CA & US Region] Android login flow is not functioning as expected
The fix is tested and released on Google Playstore. Users are strongly advised to update their app to the latest version 14.1.9 to ensure they can login to Hypercare.
3:48 AM - 5:00 AM EDT (1h 12min duration)
[Web App Only] Overnight Shifts from June 30th Not Showing Accurately
This incident has been resolved.
7:14 PM - Jun 25 12:00 AM EDT (4h 45min duration)
[US and Canada Regions] Virtual Page tied to On-Call roles - Service Interruption
This incident has been resolved
8:00 PM - 10:00 PM EDT (2h duration)
[US and Canada Regions] Hypercare Virtual Paging Maintenance Notice – June 19, 2024
The scheduled maintenance has been completed.
12:16 PM - 12:53 PM EDT (37min duration)
[CA & US Region] Login flow is not functioning as expected
The issue has been resolved.
12:48 PM - 12:56 PM EDT (7min duration)
Viewing on-call might not load for some sites on web
Our team has identified the issue and resolved the issue.